For over 50 years we have been one of the UK’s most loved attractions. With over 700,000 guests in 2020, we are passionate about providing immersive experiences that bring family and friends together to create memories that will last a lifetime.
We’re an organisation driven by our core cultural values, which are to engage and inspire, put people first, take accountability, continuously improve and to act with integrity. We believe everyone who works at Longleat can subscribe to these values, and that they truly set us apart as a place to work.
An exciting opportunity has arisen for enthusiastic and energetic Attractions Assistants to join our team for the Autumn/Winter season. You will be part of the front line team ensuring guests have an unforgettable time by delivering an efficient, friendly and engaging service.
What will this role of Attractions Assistant entail?
Reporting to the Attractions Supervisor, as an Attractions Assistant you’ll operate our range of exciting attractions, ranging from Rockin’ Rhino, Adventure Castle, to marshalling events, costume characters and giraffe feeding.
Key duties will include:
To provide a Guest focused service at all times ensuring that all work is completed to the highest standards of the Longleat brand guidelines.
Work in a responsible and safe manner at all times adhering to Health & Safety, safe working practices and Company Policies and Procedures.
Follow all essential Health & Safety procedures for all attractions as trained.
Take full responsibility for operating our ride in line with HSE Guidelines and Responsibilities.
To be responsible for the security and accounting of all moneys handled in the course of employment.
To be responsible for the cleanliness and daily operational standards of the attractions they are assigned to.
Pro-actively handling visitor queries and complaints.
To be able to work on all seasonal attractions including costume characters, elves at Christmas Grotto etc.
Support with operation and marshalling of Park Events throughout the year.
What will I need to be considered for this Attractions Assistant vacancy?
Excellent Enthusiasm and energy.
Strong communication skills with a keen, positive and friendly nature.
Ability to work under pressure, and to bring a good measure of energy to the job.
Experience in Customer Services or in interfacing with customers is an advantage.
Due to safety critical aspects of this role you must be over 18 years of age.
Flexibility of working hours, and weekend and Bank Holiday working are essential for this role.
What will I receive in return?
As an attractions assistant you’ll receive a pay rate that meets National Minimum Wage / National Living Wage, with increased future earning potential as part of our development programme, in addition to a range of attractive benefits that include;
29 days holiday inclusive of bank holidays Complimentary tickets to Longleat, 18 per annum pro rata.
50% off Annual passes for your Friends and Family, free entry for yourself.
Discounts on food and beverages and retail merchandise 20% off VIP Experiences, 10% off Accommodation.
Life assurance cover and more perks.
Gain an internal endorsement for re-hire of future vacancies You’ll be employed on a fixed term contract ending 3rd January 2022, with working hours to vary over a 7 day rota basis, including weekends, evening and bank holidays as required. Hours will vary in accordance with opening times.
Location: Longleat (Warminster, Wiltshire)
All applications to be submitted online, and strictly no agency calls or agency CV submissions.
On Longleat Careers Page here: https://jobs.longleat.co.uk/vacancies/vacancy/Ym9DUktGeDh4aTVNTmtSc3JMWlB2QT09/attractions-assistant-seasonal?company=Longleat
29 days holiday inclusive of bank holidays. Complimentary tickets to Longleat, 18 per annum pro rata. 50% off Annual passes for your Friends and Family, free entry for yourself. Discounts on food and beverages and retail merchandise. 20% off VIP Experiences, 10% off Accommodation. Company Pension. Life assurance cover and more perks. Gain an internal endorsement for re-hire of future vacancies.