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Healthcare Assistant

Listed by Goodbody Wellness


startDate: 16/11/20


£12.00 per hour


variable based on appointments booked and successful candidate availability, no more than 20 hours


Job Title:                      Healthcare Assistant in Store

Grade:                          Administrator

Location:                       Bath Store

Hours of work:                  As agreed on a weekly basis

Reports to:                     George Thomas, Managing Director

Aim of the post:

As a Healthcare Assistant with some industry experience, the successful candidate will have excellent customer service skills, and will be expected to be capable of day-to-day running of COVID swab testing in store.  This will include sample management, sample preparation, data processing and generation of reports.  The role is heavily customer service orientated therefore strong verbal communication skills are essential.

Main responsibilities:


•       To present a welcoming and professional environment to all customers

•       Delivers brilliant support, responding quickly to all customer needs while engaging with those individuals to reassure them through the testing process

•       To assist the customer with all forms and to submit any online requirements

•       To ensure the safety of the staff and visitors of the site

•       Ensure you have checked their personal details against the information provided and adhered to all data protection policies and procedures

•       To adhere with company policy and comply with all relevant legislations and legal requirements

•       Keep up to date with the latest guidance on and implement the requirements of social distancing measures

•       To manage the booking system

•       Efficiently delivers the daily tasks and testing plan, including: packing up samples, stock management, completing test administration and procedures as required

Organisational responsibilities:

•       To develop and comply with policies, regulations, systems and procedures in all areas including Health and Safety, Equal Opportunities, Quality and work towards achieving best practice and high standards

•       To contribute to preparation of reports and returns as required.  Ensure required information is collected

•       To Manage the day-to-day work of delivery projects in area of responsibility and related activities to ensure that agreed targets and milestones are achieved

•       To act professionally, courteously and effectively at all times in line with the organisations values

•       To maintain effective and positive working relationships with other staff, consultants, partner organisations, external organisations and clients

•       To provide information and feedback for other team members to share good practice

•       To support any more junior staff in the department as required in line with Sativa Group policies & procedures including training



Skills, qualifications and experience required


•       A Health care qualification at level 3 or above

•       Good standard or written and verbal English

•       Good standard of IT experience, completing information accurately

•       Experience of working in a healthcare setting

•       Passionate about supporting and  caring for others

•       You will demonstrate high presentation standards and ability to work safely and efficiently

•       Applicants must be in general good health and not classified as in any of the COVID current high-risk groups therefore

•       Must not be pregnant

•       Must not have a weakened immune system through medical conditions or therapy

In addition, applicants must consider the following:

•       Risk status of family members in the same household


Personal qualities required:

•       A desire to achieve highest standards possible

•       Able to work on own initiative

•       Able to work under pressure and meet deadlines

•       An eye for and attention to detail

•       Commitment to keeping skills and knowledge up-to-date

•       Customer focused

•       Diplomatic

•       Flexible and responds positively to new challenges

•       Good independent judgement

•       Self-motivated

•       Team player who is also able to work in isolation

•       Trustworthy and reliable

•       Ability to challenge constructively

•       Willingness to work outside of office hours




email cv or covering email to:



no late evenings or nights, unlimited tea and coffee, hour lunch break




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