The Students’ Union Advice and Support Service provides independent, confidential and non-judgmental information and support to all students. We are also able to support and represent you with when you have an issue with the University. This includes academic appeals and reviews, considering changing course, academic misconduct or disciplinary issues.

We’ll work with you to find solutions to your questions and concerns!

We can help with all concerns that you have about your life as a student here, from academic issues to housing to concerns with relationships with friends or housemates.

Find us / Phone us suadvice@bath.ac.uk Report an incident

Academic

Academic Appeals & Reviews Assessment Offences Course Complaints Changing Course Mitigating Circumstances Placement Support Preliminary Disciplinary Procedures Academic Downloads

Housing

Finding Accommodation Contracts Moving In Living on a Budget Home and Personal Safety Moving Out

Health and Wellbeing

Healthy Living Safe Sex Mental Health Exam Stress Safety Living on a Budget Legal Support

Harassment / Sexual Assault

Harassment Sexual Assault

Local sources of help

Harassment

Broken Rainbow

The LGBT+ domestic violence charity

0800 999 5428

10am – 5pm Monday - Wednesday, 10am - 8pm Thursday, 1pm - 5pm Friday and 12pm - 4pm Sunday. 1pm – 5pm on Tuesday is a trans-specific service.

IKWRO

Support for Middle Eastern and Afghan women and girls living in the UK

0207 920 6460

Monday to Friday 9.30am to 5.30pm

The Men’s Advice Line

Advice and support for men experiencing domestic violence and abuse

Freephone 0808 801 0327

Monday to Friday 9am to 5pm

Next Link Domestic Abuse Services (Bath)

Refuge, outreach and floating support for women and children experiencing domestic violence

01225 466989

Monday-Friday 9am to 5pm

Refuge

Support for women and children experiencing domestic violence

0808 2000 247

Line open 24/7, 365 days a year

Respect

A confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner

0808 802 4040

Monday to Friday 9am – 5pm

Samaritans

Talk to a trained volunteer about any problems you may have – you don’t have to be suicidal

116 123

Line open 24/7, 365 days a year

Bath branch - 01225 460888

Women’s Aid

Support for women and children experiencing domestic violence

Freephone 0808 2000 247

24 hours a day

Drugs & Alcohol

Frank

National drugs advice service

0300 123 6600

SMS - 82111

Off the Record

This is a young person's confidential advice and information service located in Bath. It provides information on a range of topics including alcohol, drugs and personal safety. They also have a wide range of resources for you to take away with you. You can also receive counselling through Off the Record.

Manvers Street Bath

01225 312481

Opening hours are Mon & Weds 11-5, Tues & Thurs 1-7pm, Sat 11-1

www.offtherecord-banes.co.uk

Alcoholics Anonymous - Great Britain

0800 9177 650

help@alcoholics-anonymous.org.uk

www.alcoholics-anonymous.org.uk

Useful websites

www.drinkaware.co.uk – An independent charity working to reduce alcohol misuse and harm in the UK

www.adfam.org.uk – Support for families affected by drugs and alcohol

www.alcoholconcern.org.uk - Information, advice and support about drinking and the problems that can sometimes be caused by alcohol

Mental Health

There are a large selection of local helplines not associated with the University:

B&NES Talking therapies

01225 675 150

iapt-banes.awp.nhs.uk

Focus Counselling

01225 330 096

www.focusbath.com

Bath Centre for Psychotherapy and Counselling

01225 429720

www.psychotherapy.org.uk

Wessex Counselling service

01373 453 355

www.wessexcounsellingservice.co.uk

Off the Record (Bath)

01225 312 481

www.offtherecord-banes.co.uk

Womankind (Bristol)

0117 916 6461

womankindbristol.org.uk

Relate (Bath)

01225 465 593

www.relate.org.uk

DHI

Developing health and independence

01225 478 730

www.dhi-online.org.uk

Cruse (Bath and District)

01761 417 250

www.cruse.org.uk

SARSAS (Somerset & Avon Rape & Sexual Abuse Support)

Women & girls - 0808 801 0456

Men & boys - 0808 801 0464

www.sarsas.org.uk

There are a large selection of national helplines not associated with the University:

BEAT

0345 634 1414

www.b-eat.co.uk

The Mix (Formerly known as Get Connected)

0808 808 4994

www.themix.org.uk

MIND

0300 123 3393

www.mind.org.uk

Samaritans

116 123

www.samaritans.org

Sane

0300 304 7000

www.sane.org.uk

Safety

Bath Police

For non-emergency queries telephone 101 or in an emergency 999

www.avondandsomerset.police.uk

Victim Support

0808 1689 111

www.victimsupport.org.uk

University Security

01225 386826 ext. 5349 or in an emergency dial 666

Sexual Assault

The Bridge

Sexual Assault Referral Centre based in Bristol. Call for free and confidential advice

0117 342 6999

Line open 24/7, 365 days a year

SARSAS (Somerset & Avon Rape & Sexual Abuse Support)

Provide 1:1 support for people in Bath, Bristol, Somerset and South Gloucestershire who have experienced any form of sexual violence at any point in their lives.

Women and girls can call 0808 801 0456 Monday & Friday 11am - 2pm and Tuesday, Wednesday & Thursday 6pm - 8:30pm

Men and boys can call 0808 801 0464 Monday 11am - 2pm and Tuesday 6pm - 8:30pm

The Survivors Trust Independent Sexual Violence Advisors (ISVAs)

Trained advisors for victims of rape and sexual assault

Contact Debbie Naylor or Helen Whittle based at Next Link, Bristol on 0117 925 0680

General support, advice and Info - 0808 801 081

Victim Support Avon & Somerset

Support for victims of hate crime, antisocial behaviour, sexual violence and domestic violence

0300 303 1972

Monday to Friday 9.30am - 6pm and Saturday 9am - 12pm, excluding bank holidays

Sexual Health

University Medical Centre

01225 789100

Terrence Higgins Trust (Bristol)

0117 955 1000

GUM (Genito-Urinary Medicine) Clinic

Royal United Hospital, Combe Park, Bath

01225 824 617

CASH (Contraceptive and Sexual Health)

Riverside Health Centre, James Street West, Bath

For appointments 01225 831593, during clinic hours 01225 474 242

Money & Budgeting

The university’s Student Money Advice Team

They provide free confidential advice on all student money matters. You can find them in The Roper Centre in 4West (drop-in appointments available)

01225 385538

studentmoneyadvice@bath.ac.uk

The Money Advice Service (MA)

Money Advice Service - budgeting for college or university

Money Advice Service - budgeting and managing money

UCAS - Money Advice for Parents

www.ucas.com