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Whether you’re facing challenges with your studies, assessments or academic progress, we’re here to help you understand your options and support you through university processes.

Speak to an Advisor

🎓 Academic Advice

💬 Common issues we support with:

  • Requesting coursework extensions due to short-term difficulties
  • Submitting work late and understanding the consequences
  • Managing unexpected events through Individual Mitigating Circumstances (IMCs)
  • Thinking about changing course, taking a break, or leaving university
  • Suspending your studies temporarily
  • Exploring Special Schemes of Study for tailored academic arrangements
  • Challenging academic decisions through the appeals process
  • Understanding assessment regulations and marking criteria
  • Preparing for reassessments or retakes
  • Responding to allegations of academic misconduct (e.g. plagiarism or cheating)

📄 We can help you: 

  • Navigate university procedures and understand your options
  • Draft and review IMC or appeal submissions
  • Explore whether suspending study or changing course is right for you
  • Understand your rights and responsibilities under academic regulations
  • Prepare for meetings or hearings related to academic conduct
  • Access support if your academic situation is affecting your wellbeing
  • Connect with other university services if needed

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