Whether you're facing a complaint, disciplinary issue, Health Wellbeing Support to Study or fitness to practise concern, or just unsure how to respond to something official from the university — we're here to support you every step of the way.
Speak to an Advisor
💬 Common issues we support with:
- Making a complaint about your university experience or treatment
- Being involved in a disciplinary process or investigation
- Concerns about your fitness to practise or study (known as the Health Wellbeing Support to Study process)
- Reporting unwanted behaviour, including bullying, harassment, or discrimination
- Responding to formal university communications or allegations
- Feeling overwhelmed by a process you don’t fully understand
📄 We can help you:
- Understand what a university process means and what to expect
- Prepare for meetings, hearings, or written responses
- Explore your rights and options at each stage of the process
- Access emotional and practical support throughout
- Help you to communicate with the university or other services
- Connect you with safeguarding or specialist support if needed
Not sure where to start?
If you’re unsure what kind of help you need, that’s OK. Just get in touch and we’ll talk it through with you.
Get support with a concern or conduct issue