Who are Nightline?

We are a confidential listening, support and practical information service for students at the University of Bath. You can talk to us about anything – big or small – in confidence, remaining fully anonymous. We won’t judge you or tell you what to do. We will simply listen to whatever is on your mind.

All our volunteers are students themselves, who have undergone extensive training and who understand that University life isn’t always plain sailing.

We are open 8pm- 8am every night of the Semester

Example calls

  • "I don't know how to balance everything I have to do."
  • "Can I just chat to take my mind off work?"
  • "What forms of support does the university offer?" 
  • "Can I talk to you as I walk home alone back from a night out?"
  • "I don't get on with my house mates and I feel really alone."
  • "I miss home." 
  • "I think I like guys and girls." 
  • "I think I want to leave university."
  • "I can't sleep."

Contact us

Call us - our number is on the back of your library card, you have it in your bag every day! Calls from landlines are typically charged up to 9p per minute; calls from mobiles between 3p and 40p per minute depending on your call package. For landlines there is normally also a call set-up fee, and call charges are dependent on the time of day. Most providers offer call packages that allow calls free of charge at certain times of the day.

Email us - listening@bath.nightline.ac.uk at any time of day or night. Our new email system keeps emails completely anonymous by allocating your email address a random number and all emails during term time will be responded to within 48 hours. Emailing us is free of charge.

Instant Message us - visit bath.nightline.ac.uk and click on the blue button on the right hand side of the page. You do not need to sign in or give us your details. Clicking the button will connect you to a volunteer between 8pm-8am.

If you cannot get in contact with a volunteer during opening times, we are very sorry and it will only be because our volunteers are already taking calls. Please try us again that night or email us and we will get back to you as soon as we can.

To keep up to date with the service and check opening details, like our 'University of Bath' Facebook page (www.facebook.com/BathNightline) and follow @BathNightline on Twitter (www.twitter.com/BathNightline) and Instagram (www.instagram.com/bathnightline). If you cannot get in touch with us for any reason, please seek support elsewhere. Samaritans provides a service similar to Nightline and is free to call (116 123). It is also available via email (jo@samaritans.org). SANEline provides telephone support to those affected by mental illness (0300 304 7000).

Caller Testimonies

“It’s such a valuable service, and peer-to-peer talking can be so much less intimidating and indeed more helpful for it.”

“I called when I was walking home late at night in the dark. It was nice to hear a friendly voice on the other side of the phone, just to let me chat openly about whatever I wanted, and I felt much safer whilst on the phone and happier afterwards”

“It can be difficult to know what to expect from the service, but I would tell people not to feel that they can’t call for any reason because they feel it’s unworthy/ their issue isn’t big enough, because the service is for anyone and everyone”

“It gave me a chance to voice what was going on and make sense of the situation, just by talking about it.”

“Not long after a death in the family, I remember not being able to sleep and feeling very blue. I wanted to stop feeling lonely but didn’t want to wake my housemates, so I just rang Nightline and didn’t say anything.  They stayed on the line with me as long as I needed, and it helped me to feel a little more at peace.”


If you are interested in becoming a volunteer, please follow the following link: www.bathstudent.com/advice/nightline/getinvolved/ - we would love to have you on board! Please apply to volunteer with us by emailing bathnightline@gmail.com. This is not an anonymous email so to access our listening service please use our anonymous email: listening@bath.nightline.ac.uk.

If you wish to raise a concern about a Nightline volunteer, please contact the SU Community Officer on sucommunity@bath.ac.uk.