17/03/20 SU Services, Opening Times, Contacts, and Key Information.

Things have changed rapidly over night for The SU which has meant a lot of SU Staff are now working from home. We want to assure you that we are still here for you and will do everything we can to continue supporting you in the best way possible. Outlined below is an idea of what services are able to continue and what we will not be able to run. 

The Plug & The Tub

The SU bar is now closed until further notice, this was relation to the government advice around bars and mass gatherings.

Advice & Support Centre

The SU Advice & Support Centre is operating remotely. Contact us on & we can speak with you over email and video or audio call via Microsoft Teams or Zoom. Our opening hours remain as 10:00 – 16:00, Monday – Friday.

If your query is urgent please contact Student Services via or +441225 383838, they provide Wellbeing, Counselling and Mental Health, Money Advice, Disability and Immigration advice.

Please also continue to use the Report and Support tool, which is another way of disclosing an issue you’ve experienced or witnessed and receiving support, or disclosing anonymously. Nightline will be operating their anonymous email service. Phone and messaging services have now been suspended indefinitely. The Samaritans service is continuing to be open, you can call them on 116 123, so please do contact them if you want a listening service during this time.  


The Finance office will remain open as usual throughout this week – you’ll be able to purchase National Express Tickets from 10:00 to 16:00 as normal and staff will be able to help you with your queries. Please be aware that the Finance staff will not be accepting or handling cash, only card payments will be allowed. We’ll keep you updated with the opening hours moving forward


We are working with the University on a range of issues you’ve raised, including a simplified method of getting answers for queries you may have. In the meantime, whilst we may not have the answers ourselves, you can contact any SU officers for signposting to support.

We aim for our Academic Representation systems to continue as usual and will be working with our Academic Reps to get systems set up and in place as soon as possible. Our Officer and Staff teams will be continuing to liaise with the University over issues raised by Academic Reps (and others), throughout this period. If you have any problems with your course, we would encourage you to raise it with your Academic Rep. You can find your academic rep here. Any queries or if you are unable to find your academic rep contact


Make sure you have joined our Facebook group for regular updates. We will be looking at hosting some online forums before Easter for doctoral students and postgraduate taught students so we can come together to discuss the current situation. If you have any issues affecting you particularly as a postgraduate student please email

International students

We’re aware that for members of the International Community, this is a particularly confusing time. Make sure you have joined our Facebook group for regular updates or our WeChat page @thesubath where we’ll be putting out any updates that affect our international community We will be looking at hosting an online forum before Easter so we can come together to discuss our experience. If you have any issues affecting you as an international student please email


SU Sport will continue to support groups in the form of elections, committee handover and development, however all club activity has been suspended until after Easter. Further information on this has been sent round to committees.

We will be working remotely to give you advice about the current situation, canceled events and trips and help student leaders where we can. We’re already making a start towards actions for 2020/21, please ensure that you’re actively checking your emails and responding with the necessary information.

We’ll also be providing ideas towards activities that allow individuals to keep moving and keep smiling. The area is moving to an on-line service and encourage students to contact staff via

More details for sports members here. 

More details for sports committees here.


SU Societies will still be on hand remotely to give advice and support for future events, committee handovers, and any elections news including results or by elections.

As an SU, we want to encourage the community to continue to be active despite us not all being physically present so if you are running any online sessions, we can help you facilitate that. We’re still completely accessible via email so If you have any questions, please contact

Franci, your Activities Officer is also working from home, but will be available for any queries at the Facebook account or at the email 


We want to make sure that everyone is staying connected. If you’d like to run any virtual activities to help those that are self-isolating still feel part of the community, please let us know and we’ll happily help you to get the message out. This can be anything like a virtual yoga class, support groups, or just a place for like-minded people to chat.

If you find yourself at a loss about what to do with all this free time, why not think ahead to next academic year? If you’d like help with any artwork ready for Freshers’ Week, we’ll still be on hand to guide you with this and approve any flyers or marketing material. Send anything through to

We’ll be keeping you up-to-date with everything as we hear more, so make sure to keep an eye out on our social media channels.

Any web enquiries can be directed to

SU Jobs

Any part time job vacancies will still be being advertised as usual so keep an eye on the webpage

Peer Support / Skills Training

If you have a Peer Mentor, you can contact them if you are unsure where to access support or need to talk to someone about the ongoing situation. We are working with PAL Leaders and Student Trainers to try running PAL and Skills Training Sessions online. Contact your PAL Leaders if you want to find out how sessions will continue. The Peer Support Team will be accessible via email on or if you cannot get in touch with your Peer Mentors, PAL Leaders or Skills Trainers or if you have any questions.


We’re currently working with BANES to help any students who are able to help out within the community during this time, so if you are interested in volunteering in whatever way you can, please get it touch. For our volunteers on campus, we’ll still be able to give you all of our usual advice over email, including information on handovers, elections and any finance questions you have. We’re on hand at and although we won’t be physically present on campus, our working hours will stay the same.


Transport – all fleet and MiDAS activities are suspended, the fleet is grounded, so all trips have been canceled

Key activities

We are continuing with the election period, so all committee elections will continue as normal, so please do take this opportunity to think ahead to next year and vote or get ready to stand in by elections which will follow shortly.

Freshers’ Week Captain Recruitment is happening, and applications are open now. So please think ahead to FW20 and visit to apply.

Summer Ball – The Summer Ball is currently still going ahead and tickets are on sale now. We are constantly reviewing the situation.


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