We're often asked 'How are you different to University Student Support?'
The greatest difference is our independence.
We're a separate organisation to The University, so our advice and the information we hold is impartial and confidential. It's not connected to a University Department or shared with staff in Student Support.
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The second difference is the type of advice we provide.
Our advice is usually centred on a University Policy or Process, for example, the process for submitting an Academic Appeal.
SU Advice and Support offer:
University Student Support offer:
How to find us:
If you have an in-person appointment with us, you can find us by:
Coming up the staircase outside the library (photo 1 below), turn left and walk along the corridor (2), go through the double doors (3), turn right and you'll see our poster at the end of the corridor infront of you (4).
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Using the Norwood House lift. Enter The SU by the side entrance (photo 1 below), turn left into Norwood House (2) and take the lift to Level 3 (3). Turn left in the stairwell, go through the double doors into 1 East, take the double doors to your left (4) and go along the corridor (5). You'll find us on your left hand-side by the printer.
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We are members of Advice UK, a professional organisation dedicated to improving the lives of people in need of advice.
Data and Information
We know you trust us with very personal information. These links explain how we handle your information in line with the SU Data Protection Policy and Privacy Policy.
If you'd like to understand more about how our confidentiality agreement or policies work, this link takes you to the SU Advice and Support Terms and Conditions