Signposting Support

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SU support services.
Student Services.
Skills Service.
Other support services.

Concerned for a student?

If you are worried about a student who hasn't been in touch and it seems out of character, please email the Wellbeing Team on wellbeingservice@bath.ac.uk. Include a clear subject such as 'Please action today: Concern unable to contact student' so the Wellbeing Team know to pick up your email quickly.

The Wellbeing Team should reply swiftly and are happy to talk things through, as it can cause a lot of anxiety when someone is unusually not in contact.

The SU

Academic Representatives

Academic Reps ensure that student concerns, views and opinions are heard and acted upon by the University and the Students' Union. By consulting students about their teaching and learning experience, academic reps take these collective views to University Committees. Reps work to make improvements to the experience of their peers, by representing the student voice and creating change.

Issues that reps have improved in the past include (but not limited to):

Teaching resources
Hidden course costs
Teaching methods
Issues concerning placement
Study resources
Study space
Course content and structure
Assessment and Exams

Advice and Support Centre

The Advice and Support Centre offers confidential and non-judgemental support, advice and information to make sure you get all the support and guidance you need whilst a student at the University of Bath. They offer a wide range of advice and information academic advice on issues such as changing course and housing advice on issues such as contract checks.

Diversity and Support Groups

The Advice and Support Centre also support student-led Diversity and Support groups, who provide support and representation for different groups of students on campus.

Our diversity and support groups are…

Enable
Feminism & Gender Equality
Mature Students Group
Race Equality Group
Erasmus & Exchange
LGBT+
Nightline
Student Minds

English PAL

At English PAL, international students come together to improve their confidence with English and learn about living and studying in the UK. Sessions are fun, informal and interactive.

International Students' Association (ISA)

The International Students' Association brings together different cultures through socials, support and representation to improve the international student experience at Bath. All international students are welcomed as automatic members of the International Students Association (ISA).”

Nightline

Nightline is a free, confidential listening service, run by students for students. They are there for students to talk to, in total confidence, about anything they want to, as trivial or as serious an issue as you want. From relationship troubles to homesickness, arguments with housemates to course problems, or simply information and phone numbers, no problem is too big or too small!

Postgraduate Association

The SU represents and helps build community for over 4000 doctoral and taught postgraduates at the University of Bath. Throughout the year there are events and activities for postgrads to get involved with, as well as opportunities to raise issues and make change for postgrads across the University.

Skills Training

Skills Training provides free training sessions for all students across a range of skills categories. Training sessions are delivered by specially recruited student trainers, external organisations, University staff and others. They work with some of the largest blue chip companies in the UK (PwC, Deloitte, Accenture), as well as local businesses and entrepreneurs.

Societies

Joining a society is a great way to meet like-minded people, mix with different groups of students, and make lifelong friends and memories. Whether taking up a new hobby, continuing and old one or even just trying to find out more about someone else’s culture.

SU Jobs

SU Jobs helps students look for part time jobs during term and vacation time. They advertise vacancies for university departments and local/national employers for jobs on campus and in the surrounding area. They can also provide advice and information on a range of employment related issues and are offering drop-in sessions to check your CV and help find work. Times available are on their webpage.

Volunteering

Volunteering organise a range of projects, from fundraising events and conservation work, to Christmas parties for local children that you can get involved with. Many voluntary community projects rely heavily on the support of Bath University student volunteers to carry out their work, so when students do give their time to an event or cause, their input is truly valued. The Volunteering Office can support you with finding a volunteer placement or with putting your own unique ideas into practice.

Student Services

Be Well App

The Be Well app provides you with the tools to start building healthy, positive habits into your life. Creating small daily habits can boost your wellbeing and help you to become a happier, healthier you. Centred around the five ways to wellbeing (Be Active, Connect, Take Notice, Keep Learning and Give), Be Well builds on recognised strategies to help you manage your wellbeing in easy manageable steps.

Be Well Talk Now

Be Well - Talk Now is offered by Student Services to provide free additional support alongside our on-campus services. You will be able to speak to an adviser who will guide you through any issues you may currently be facing. This may include feeling stressed, anxious, money worries, homesickness, cultural difficulties, worried about a friend, relationship difficulties or anything else you feel is impacting on your mental health and wellbeing. Talk Now is available no matter where you are in the world by phone, video call or live chat.

Counselling and Mental Health

The Counselling and Mental Health Team aims to enhance and support your experience as a student at the University of Bath. Counsellors and Mental Health Workers offer free confidential support to students.

Disability Advice

Disability Advice support students with a range of needs including but not limited to: Autism Spectrum Disorders/Asperger’s Syndrome, Dyslexia and other specific learning difficulties, Mental health, Mobility impairments, Sensory impairments and Unseen disabilities like Epilepsy/HIV/AIDS/Chronic Fatigue. If you're a disabled student studying at Bath or a prospective student thinking about studying at Bath, please do not hesitate to contact them.

Student Immigration Service

The Student Immigration Service comprises staff dealing with student immigration previously located in Academic Registry, Admissions, Student Services and the Office of the University Secretary. The Student Immigration Service will continue to work closely with these departments and students.

Student Money Advice

Student Funding Advice offer 1:1 confidential appointments with a Student Funding Adviser and information, advice and guidance on: funding for full time students, funding for part time students, the Access to Learning Fund (UK students), University Hardship Fund (EU & International students), budgeting and money management, additional funding; trusts and charities, welfare benefits; student entitlement to benefits and council tax; issues for students.

Support and Report

Support and Report is an online reporting tool that you can use to report any form of assault, harassment, or discrimination. This includes physical assault, sexual harassment, sexual assault, online harassment, hate crimes, stalking, bullying or discrimination. Reports can be named or anonymous - an advisor can get in touch with you to offer support if you submit a named report. Action from the report is always driven by the victim - it doesn't need to go to disciplinary action if you don't want it to.

Skills Centre

Academic Skills Centre

The Academic Skills Centre delivers academic skills programmes to: future students preparing for university through their Pre-sessional programme and to current students through their In-sessional programme. They also offer general English courses in the summer.

Foreign Languages

Foreign Languages at the University of Bath aims to make foreign languages accessible to everyone. The classes are open to members of the general public, members of staff at the University and undergraduate and postgraduate students. You may be looking to enhance your CV and develop professionally, or you may be preparing for a holiday abroad or looking for a different pastime. By enrolling on one of the courses, you will enjoy exploring another language and culture and enhance your skills while having fun.

MASH

MASH is the institutional mathematics resources centre which can offer help with maths and stats problems for all students at the University of Bath. MASH offers: Drop-in help for individuals with any mathematics or statistics problem in the base room 1W3, one to one sessions for help with statistics problems and a variety of online resources.

MySkills

Access a wide range of year-round skills, personal and health and wellbeing development opportunities, online and face to face, designed to complement and fit flexibly around your course.

Other Sources of Student Support

Careers Service

You can book an appointment with a Careers Advisor who can help you with your future career plan. They also provide up to date literature on various career options.

Chaplaincy

The Chaplaincy is both a place and a team of people. They are there for people of all faiths or none to offer counsel, advice or just a listening ear. Feel free to pop in any time.

Library

The Library provides a variety of books and journal articles as well as online databases. Your subject librarians also look after a page full of useful resources, tailored to your courses.

SafeZone

SafeZone is an app that you can use to quickly contact University Security or Wellbeing Services, get first aid and report non-emergencies. It is also a way for you to receive updates from the University regarding emergencies and other issues on campus. It is a very useful tool if something happens at a social, training session or event, or to encourage your students to have available in case of emergencies.

Find Out More and Download the App

Student Accommodation

Accommodation Service is there to help you make the most of your time as a resident in University halls. They provide 3,300 bedrooms for students, and make sure residences are safe, secure places to study and enjoy student life.

University Dental Centre

The practice offers a wide range of treatment under the NHS, including fillings, crowns, removal of wisdom teeth. There are some treatments they do not offer under the NHS which are available privately such as mouth guards, bridges and white fillings in back teeth. The practice does not have a hygienist; all hygiene services are carried out by the dentist.

University Medical Centre

The Medical Practice offers a full range of NHS Services to their patients. Students may register with the practice if your home or term-time address is within their catchment area.

Your Department

Remember that your department can offer you a lot of support - Personal Tutors, Director of Studies, Placement Officers etc. These are all valuable sources of support.