Signposting Support

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SU support services.
Student Services.
Skills Service.
Other support services.

Concerned for a student?

If you are worried about a student who hasn't been in touch and it seems out of character, please email the Wellbeing Team on wellbeingservice@bath.ac.uk. Include a clear subject such as 'Please action today: Concern unable to contact student' so the Wellbeing Team know to pick up your email quickly.

The Wellbeing Team should reply swiftly and are happy to talk things through, as it can cause a lot of anxiety when someone is unusually not in contact.

The SU

Academic Representatives

Academic Reps ensure that student concerns, views and opinions are heard and acted upon by the University and the Students' Union. By consulting students about their teaching and learning experience, academic reps take these collective views to University Committees. Reps work to make improvements to the experience of their peers, by representing the student voice and creating change.

Issues that reps have improved in the past include (but not limited to):

Teaching resources
Hidden course costs
Teaching methods
Issues concerning placement
Study resources
Study space
Course content and structure
Assessment and Exams

Advice and Support Centre

The Advice and Support Centre offers confidential and non-judgemental support, advice and information to make sure you get all the support and guidance you need whilst a student at the University of Bath. They offer a wide range of advice and information academic advice on issues such as changing course and housing advice on issues such as contract checks.

Diversity and Support Groups

The Advice and Support Centre also support student-led Diversity and Support groups, who provide support and representation for different groups of students on campus.

Our diversity and support groups are…

Feminism & Gender Equality
Mature Students Group
Race Equality Group
LGBT+
Nightline
Student Minds

English PAL

At English PAL, international students come together to improve their confidence with English and learn about living and studying in the UK. Sessions are fun, informal and interactive.

International Executive Committee

The International Executive Committee is a group of elected international students which supports the Community Officer and Student Voice Co-ordinator (Change and Inclusion).

The Committee is made up of a Chair and four open positions. Other roles which are regularly invited to attend include, but are not limited to, Activities Exec Reps and Faith and Cultural Reps.

The role of the Exec is to represent the international student voice in The SU and to the University. The Exec works together to identify key issues and represent international student views through campaigns, meetings and other outreach activities.

Nightline

Nightline is a free, confidential listening service, run by students for students. They are there for students to talk to, in total confidence, about anything they want to, as trivial or as serious an issue as you want. From relationship troubles to homesickness, arguments with housemates to course problems, or simply information and phone numbers, no problem is too big or too small!

Postgraduates

The SU represents and helps build community for over 4000 doctoral and taught postgraduates at the University of Bath. With dedicated Executive Committees for both the Doctoral and PGT communities, there are events and activities planned throughout the year, as well as opportunities to raise issues and make change across the University.

Skills Training

Skills Training provides free training sessions for all students across a range of skills categories. Training sessions are delivered by specially recruited student trainers, external organisations, University staff and others. They work with some of the largest blue chip companies in the UK (PwC, Deloitte, Accenture), as well as local businesses and entrepreneurs.

Societies

Joining a society is a great way to meet like-minded people, mix with different groups of students, and make lifelong friends and memories. Whether taking up a new hobby, continuing and old one or even just trying to find out more about someone else’s culture.

SU Jobs

SU Jobs is an online portal which hosts a range of part time jobs for local and on campus employers. Jobs can range from hospitality to office work and can fit perfectly around your studies.

Volunteering

Volunteering organise a range of projects, from fundraising events and conservation work, to Christmas parties for local children that you can get involved with. Many voluntary community projects rely heavily on the support of Bath University student volunteers to carry out their work, so when students do give their time to an event or cause, their input is truly valued. The Volunteering Office can support you with finding a volunteer placement or with putting your own unique ideas into practice.

Student Services

Be Well App

The Be Well app provides you with the tools to start building healthy, positive habits into your life. Creating small daily habits can boost your wellbeing and help you to become a happier, healthier you. Centred around the five ways to wellbeing (Be Active, Connect, Take Notice, Keep Learning and Give), Be Well builds on recognised strategies to help you manage your wellbeing in easy manageable steps.

Be Well Talk Now

Be Well - Talk Now is offered by Student Services to provide free additional support alongside our on-campus services. You will be able to speak to an adviser who will guide you through any issues you may currently be facing. This may include feeling stressed, anxious, money worries, homesickness, cultural difficulties, worried about a friend, relationship difficulties or anything else you feel is impacting on your mental health and wellbeing. Talk Now is available no matter where you are in the world by phone, video call or live chat.

Counselling and Mental Health

The Counselling and Mental Health Team aims to enhance and support your experience as a student at the University of Bath. Counsellors and Mental Health Workers offer free confidential support to students.

Disability Advice

The Disability Service provide advice and support for students with a wide range of conditions including but not limited to: autistic spectrum conditions, long-term health and unseen conditions (e.g. arthritis, diabetes, epilepsy, CFS/ ME, HIV), mental health conditions (e.g. anxiety, depression), mobility difficulties, sensory impairments (e.g. hearing impairment, visual impairment) and specific learning difficulties (e.g. dyslexia, dyspraxia, ADHD). If you’re a disabled student studying at Bath, or a prospective student thinking of studying at Bath, please do not hesitate to contact them.

Student Immigration Service

The Student Immigration Service (SIS) provides support to prospective and current international students, on all matters to do with student visas and immigration. This includes the visa application process and restrictions, guidance on working in the UK, travelling during your time in the UK and bringing family.

Student Money Advice

Student Money Advice offers practical advice and guidance on managing your money, funding options and sourcing additional income. Confidential 1:1 appointments and drop in sessions are available for students to discuss their finances and to gain information about the many areas we cover, including: University Hardship Fund & Short Term Loan schemes, budgeting and money management, placement funding, postgraduate and international funding options as well as welfare benefits and other student finance related topics.

Support and Report

Support and Report is an online reporting tool that you can use to report any form of assault, harassment, or discrimination. This includes physical assault, sexual harassment, sexual assault, online harassment, hate crimes, stalking, bullying or discrimination. Reports can be named or anonymous - an advisor can get in touch with you to offer support if you submit a named report. Action from the report is always driven by the victim - it doesn't need to go to disciplinary action if you don't want it to.

Skills Centre

Digital and Academic Skills

The Digital and Academic Skills (DAS) team deliver academic, digital and employability skills support to all students at the University , including Skills Enrichment, one-off academic skills sessions, Discussion classes, Presentation skills, digital skills and English language support. The DAS teams also provides 1-1 tuition, drop-in writing support and a range of online, self-access resources.

Foreign Languages

Foreign Languages at the University of Bath aims to make foreign languages accessible to everyone. The classes are open to members of the general public, members of staff at the University and undergraduate and postgraduate students. You may be looking to enhance your CV and develop professionally, or you may be preparing for a holiday abroad or looking for a different pastime. By enrolling on one of the courses, you will enjoy exploring another language and culture and enhance your skills while having fun.

MASH

MASH is the institutional mathematics resources centre which can offer help with maths and stats problems for all students at the University of Bath. MASH offers: Drop-in help for individuals with any mathematics or statistics problem in the base room 1W3, one to one sessions for help with statistics problems and a variety of online resources.

MySkills

Access a wide range of year-round skills, personal and health and wellbeing development opportunities, online and face to face, designed to complement and fit flexibly around your course.

Other Sources of Student Support

Careers Service

The Careers Service offer information, advice and guidance to all students, researchers and graduates. They offer 1:1 appointments, access to resources, a job vacancy board for graduate and internship opportunities as well as organising a host of employer-led workshops and presentations, and Careers Fairs throughout the academic year.

Chaplaincy

The Chaplaincy is both a place and a team of people. They are there for people of all faiths or none to offer counsel, advice or just a listening ear. Feel free to pop in any time.

Library

The Library provides a variety of books and journal articles as well as online databases. Your subject librarians also look after a page full of useful resources, tailored to your courses.

SafeZone

SafeZone is an app that you can use to quickly contact University Security or Wellbeing Services, get first aid and report non-emergencies. It is also a way for you to receive updates from the University regarding emergencies and other issues on campus. It is a very useful tool if something happens at a social, training session or event, or to encourage your students to have available in case of emergencies.

Find Out More and Download the App

Student Accommodation

Accommodation Service is there to help you make the most of your time as a resident in University halls. They provide 3,300 bedrooms for students, and make sure residences are safe, secure places to study and enjoy student life.

University Dental Centre

The practice offers a wide range of treatment under the NHS, including fillings, crowns, removal of wisdom teeth. There are some treatments they do not offer under the NHS which are available privately such as mouth guards, bridges and white fillings in back teeth. The practice does not have a hygienist; all hygiene services are carried out by the dentist.

University Medical Centre

The Medical Practice offers a full range of NHS Services to their patients. Students may register with the practice if your home or term-time address is within their catchment area.

Your Department

Remember that your department can offer you a lot of support - Personal Tutors, Director of Studies, Placement Officers etc. These are all valuable sources of support.